Terms & Conditions

Terms & Conditions

Effective Date: 23/09/2024

These Terms & Conditions govern the use of services provided by ContentInk Group (“we”, “us”, or “our”). By accessing or using our website and services, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our website or services.

1. Acceptance of Terms

By accessing and using our website or services, you acknowledge that you have read, understood, and agree to these Terms & Conditions, along with our Privacy Policy. If you disagree with any part of these terms, you should not use our website or services.

2. Services Overview

ContentInk Group offers custom web design and related digital services, primarily catering to travel businesses. Our services include, but are not limited to, website design, SEO, maintenance, and digital marketing solutions.

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information as needed for your project.
• Cooperate in a timely manner and respond to inquiries, approvals, or feedback requests.
• Ensure that any material you provide, such as logos or content, does not infringe on third-party rights, including copyrights or trademarks.

4. Payment Terms

We offer a range of services, and the payment terms for each service will be clearly communicated in your project proposal or invoice. Payment terms are as follows:

• Deposits: A non-refundable deposit may be required to start your project.
• Payment Schedule: The balance is typically paid in stages as work progresses or upon project completion, based on agreed terms.
• Late Payments: If a payment is late, ContentInk Group reserves the right to suspend work on the project until the payment is made.

5. Revisions and Approvals

We aim to provide our clients with the best service possible, and revisions are part of the design process. However, we ask clients to:

• Clearly communicate revision requests during the design process.
• Approve each stage of the project before we proceed to the next phase.
• Major revisions after final approval may be subject to additional charges.

6. Ownership and Intellectual Property

• Designs: Upon full payment, you will own the final designs and any deliverables associated with the project, except for any licensed third-party tools, software, or resources used in creating the website.
• Content: You are responsible for ensuring that any content provided to us, such as text, images, or videos, complies with copyright and intellectual property laws.
• License: ContentInk Group retains the right to use your completed project for portfolio purposes, showcasing our work unless otherwise agreed.

7. Confidentiality

We respect your privacy and confidential business information. Any proprietary or sensitive information shared with us during the project will be kept confidential and used solely for project development.

8. Project Timelines

We strive to deliver projects within the agreed-upon timeframe. However, any delays in the project may arise due to:

• Late client feedback or approvals.
• Client-requested changes that extend beyond the initial scope of work.
• Unforeseen circumstances beyond our control (technical difficulties, etc.).

If such delays occur, we will communicate them promptly and adjust timelines accordingly.

9. Termination of Services

Both parties have the right to terminate services. Termination by either party must be made in writing. In the event of termination:

• The client is responsible for paying for all work completed up until the date of termination.
• Any advance deposits will not be refunded if termination occurs after the project has begun.

10. Website Hosting and Domain Services

If you choose to use our hosting and domain registration services, we will ensure that your website is hosted on reliable servers. However, ContentInk Group is not liable for any server downtime, domain issues, or technical errors caused by third-party providers.

11. Liability Limitations

To the fullest extent permitted by law, ContentInk Group is not liable for any direct, indirect, incidental, or consequential damages that may result from:

• Your use of or inability to use our website or services.
• Any technical issues, data loss, or security breaches caused by third-party providers.
• Errors or omissions in the content provided by you, the client.

You agree to use our services at your own risk, and we make no warranties, express or implied, regarding the accuracy, reliability, or performance of our services.

12. Indemnification

You agree to indemnify, defend, and hold harmless ContentInk Group, its affiliates, and employees from any claims, damages, losses, or liabilities that arise from:

• Your use of our services.
• Any violation of these Terms & Conditions.
• The infringement of any third-party rights, including intellectual property, due to content provided by you.

13. Changes to Terms

ContentInk Group reserves the right to modify or update these Terms & Conditions at any time. Any updates will be posted on this page, and your continued use of our services will signify acceptance of any changes.

14. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Madhya Pradesh, India. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts in Ujjain, Madhya Pradesh, India.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at:

ContentInk Group
Ujjain (456006), Madhya Pradesh, India
Phone: +91 8889936026
Email: piyush@contentinkgroup.co